Purchase Policy

1. Event Tickets

1.1 Payments
Payment will be processed by Sagepay, at the confirmation page you will be taken to the Sagepay payment website where you can pay by credit/debit card. We do not store credit card details and we don't share customer details with any third parties.

1.2 Digital ticket delivery
Event tickets will be sent to you by email, you will need to present this to gain entry to the event.

1.3 Refunds
Refunds are available up to 3 working days before the event. To request a refund telephone 01539 722464  or 015394 46139.

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2. Hardman Photographic Prints

2.1 General
All of the prints in the photograph library are available to purchase online for UK delivery (unframed prints) or collection from the Muesum (framed prints). They are edge printed on to Fuji Crystal Archive Professional Photographic Paper and have a matt finish.

2.2 Payments
Payment will be processed by PayPal, at the confirmation page you will be taken to the PayPal website where you can either pay by credit/debit card (no account necessary) or log in to pay though your PayPal account.

2.3 Delivery
Delivery for unframed prints, within the UK, 7 working days. Framed prints available for collection at Museum of Lakeland Life & Industry within 14 working days.

2.4 Returns and Refunds
You are entitled to cancel your transaction within fourteen (14) days of the date of delivery of the print. You will be responsible for delivery costs to return the print. To cancel your print purchase, please telephone 01539 722464.

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